At DressDifferently, we strive to ensure your complete satisfaction with your purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy within one week of receiving your items.
Return Guidelines:
To initiate a return, please contact our customer service team within seven (7) days of receiving your order to request a return authorization.
Items must be unworn, unwashed, and in their original condition with all tags attached.
Returns must be shipped back to us within the one-week return window to qualify for a refund.
Once your return is received and inspected, we will issue a refund to your original payment method.
Exchange Guidelines:
To initiate an exchange, please contact our customer service team within seven (7) days of receiving your order to request an exchange authorization.
Exchanges are subject to availability. If the desired item is out of stock, a refund will be issued.
Items for exchange must be unworn, unwashed, and in their original condition with all tags attached or try on the item while the courier waits.
Exchanged items must be shipped back to us within the one-week exchange window.
Thank you for shopping at DressDifferently. We appreciate your business and strive to provide you with the best shopping experience possible.